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Job Summary:
AVO Transportation & Language Solutions is seeking a Client Service Specialist to join our team. As a Client Service Specialist, you will play a vital role in ensuring client satisfaction by providing exceptional customer service, addressing inquiries, and resolving issues. This is a full-time position with a competitive starting hourly rate, benefits available after 90 days of employment, a consistent Monday-Friday schedule, and opportunities for growth within our organization.
Responsibilities:
- Serve as the primary point of contact for customer inquiries and complaints, ensuring prompt and effective resolution
- Provide detailed information about our products and services, addressing client questions and concerns
- Handle and resolve client issues, escalating complex matters to the appropriate teams when necessary
- Maintain accurate and up-to-date customer records, documenting interactions and updating information as needed
- Continuously expand your knowledge of our evolving product and service offerings to better assist clients
Qualifications:
- Previous experience in a contact center, sales, or related customer service role is highly desirable
- Proven ability to establish strong rapport with clients, building relationships based on trust and reliability
- Exceptional multitasking and prioritization skills, allowing you to handle multiple client requests efficiently
- Possess a positive and professional demeanor, demonstrating empathy and proactive problem-solving
- Excellent verbal and written communication skills, with the ability to clearly articulate information in a concise and friendly manner
- Strong attention to detail and accuracy, ensuring that all customer interactions are properly documented
Join our dedicated team at AVO Transportation & Language Solutions and contribute to our mission of providing outstanding service to our clients. Apply now and take the next step toward a rewarding career as a Client Service Specialist.
Benefits offered after 90 days of employment.
Full Time
$37k-48k (estimate)
07/17/2023
05/22/2024
The job skills required for Client Service Specialist include Client Service, Customer Service, Problem Solving, Written Communication, Products and Services, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Specialist positions, which can be used as a reference in future career path planning. As a Client Service Specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Specialist. You can explore the career advancement for a Client Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Specialist job description and responsibilities
Build and nurture strong personal relationships with clients.
03/06/2022: Boise, ID
Client services representatives manage client relationships and provide customer support.
02/22/2022: Pittsfield, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Specialist jobs
These positions require familiarity with customer services tools and programs.
01/27/2022: Bradenton, FL
Communicate clearly with customers.
01/17/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Client Service Specialist.